Wrench Group CMO Meghann McNally on Scaling Home Services: ICR Conference 2026

Exec Edge hosted a fireside chat at the ICR Conference 2026 with Meghann McNally, Chief Marketing Officer at Wrench Group. The in-person interview was joined by Editor-in-Chief John Jannarone, and they discussed why the company has grown to become a national leader in home services, how Wrench ensures a consistent customer experience at scale while preserving the identity and community ties of its local brands with more than 2.5 million customers annually, among other topics.

About Meghann McNally

Meghann McNally joined Wrench Group as Chief Marketing Officer in 2018. Transitioning into our company from her position as Director of Marketing Excellence at AGCO Corporation, a Fortune 300 global manufacturing company. Meghann brings with her over 25 years of experience in the marketing field and has extensive experience in leading successful marketing efforts to achieve aggressive growth goals. She holds a master’s degree in business administration from the J. Mack Robinson College of Business at Georgia State. Meghann serves as the Vice Chair for the Metro Atlanta Red Cross Board of Directors.

She views Wrench Group as an organization comprised of driven leaders at every level of the organization who are dedicated to delivering superior customer service. In marketing, operations, sales and information technology, the Wrench Group team is investing in leading initiatives that will deliver improved customer experience and continue positioning Wrench as the leader in the industry.

About Wrench Group

Wrench Group, LLC is a national leader operating in 27 markets across 14 states. The locations provide home repair, replacement and maintenance services specializing in heating, ventilation and air conditioning, plumbing, water, electrical and related services. The company collectively serves more than 2.5 million customers annually with more than 7,400 team members in the Atlanta, Austin, Charlotte, Cincinnati, Columbus, Dallas, Denver, Fort Myers-Naples, Houston, Indianapolis, Jacksonville-St. Augustine, Los Angeles, Louisville, Nashville, Oklahoma City, Orlando, Palm Springs, Phoenix, Sacramento, Salt Lake City, San Francisco Bay Area, Sarasota, Southeast Florida, southern Maryland, Tampa Bay, and Tucson metropolitan areas.

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