Exec Edge hosted a fireside chat at the ICR Conference 2026 with Raymond Howard, Co-Founder and Chief Revenue Officer at Ziosk. The in-person interview was joined by Editor-at-Large Jarrett Banks, and they discussed how the brands that are winning are using Ziosk to drive guest satisfaction and operational efficiency, how Ziosk Intelligence is turning data into actionable insights for operators, among other topics.
About Raymond Howard
Raymond Howard is Chief Revenue Officer and co-founder of Ziosk, the leading table-side technology platform for full-service restaurants. He leads revenue strategy, enterprise sales, and strategic partnerships, working closely with restaurant brands to improve the guest experience, operations, and revenue at the table. Raymond co-founded Ziosk in 2007 and has played a key role in scaling the business into a premier SaaS platform across the industry. He is based in Dallas, Texas.
About Ziosk
Ziosk is the pioneer of pay-at-the-table and premier SaaS hospitality platform for some of the biggest public restaurant companies, including Texas Roadhouse, Chili’s, Outback Steakhouse, and more. Ziosk engages more than one million guests per day and processes over $11.8 billion in transactions annually. Its core solutions include pay-at-the-table, ordering, loyalty, guest engagement, guest feedback, and advanced data collection and analysis, and hardware products like the Ziosk Pro Server and Ziosk Mini tablets. Its newest offerings are the Drop & Pay™ and Digital Check Presenter. Rhonda and Raymond can speak to the decision to pivot Ziosk to a SaaS model, how Ziosk is helping operators drive incremental revenue, enhance the overall dining experience and combat labor challenges, as well as the overall restaurant tech landscape and what the future holds for the industry, amongst other topics.
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