Exec Edge hosted a fireside chat at the 2024 ICR Conference with Kevin McLaughlin and Mary Ellen Coyne, Co-Founder/Chief Creative Officer and CEO of J.McLaughlin, respectively. The in-person interview was joined by Editor-in-Chief John Jannarone and they discussed how intuition has been the ongoing foundation to lead the company in satisfying its customers, its retail strategy and how it differentiates its customer service from other retailers, the company’s robust metrics as well as growth opportunities, and more. Watch the full recording below:
About Kevin McLaughlin
About Mary Ellen Coyne
Mary Ellen Coyne is the CEO of J. McLaughlin, and joined the brand in 2016. She oversees all aspects of strategy and operations, including merchandising, product development, marketing, retail expansion, and e-commerce. Under her leadership, the brand has launched new product verticals, including swim and footwear and enjoyed robust retail expansion.