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Tech Edge hosted a fireside chat on June 7 at Pax8 Beyond 2026 in Salt Lake City with Nick Heddy, President and Chief Commerce Officer at Pax8. The in-person interview was joined by Editor-in-Chief John Jannarone and they discussed why AI is creating opportunities for managed service providers and small businesses, prompting companies to overcome barriers and adopt AI internally as “Customer Zero” — a term introduced by Microsoft Corp. reflecting the idea of helping your own company transform before helping your clients do so.
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About Nick Heddy
As President and Chief Commerce Officer (CCO), Nick is responsible for the strategy and execution of all Pax8’s global commerce operations, including sales, marketing, and partner services. Under his intentional and thoughtful guidance, he ensures all regional leaders and business units are aligned, enabling the company to achieve its mission and long-term goals. Nick identifies additional revenue streams and establishes programs to capitalize on new opportunities and drive significant growth. Nick previously held the role of Chief Revenue Officer at Pax8, where he was responsible for revenue generation processes and leading the strategic direction of the company’s sales, business planning, and go-to-market efforts.
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About Pax8
Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy.
